maintenance request

 
We are pleased to offer a new and improved Tenant Web Access portal, where you can access your account, submit a service issue request and make payments online.

Please use the following instructions to create your account:

  • On the Login screen, click sign up
  • Use the account number listed on the correspondence mailed to you or call the main office and it will be provided
  • Enter your email address (this will be your Username)
  • Click sign up
  • Go to your email account for the account finalization email
  • Click the finalize link in the email
  • Create a Password
  • Confirm the Password
  • Click verify
  • Enter your Username and Password to login

 
log in to your account
 

While logged into Tenant Web Access, click the tabs at the top of the page to:

  • View your open charges
  • Make a payment
  • Service Issues
  • View and add messages to the Message Board
  • Manage payment information

If you have any questions about Tenant Web Access, please contact our office at 781.961.4047 or leasing@highlandhouseapartments.com.

 

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