We are pleased to offer a new and improved Tenant Web Access portal, where you can access your account, submit a service issue request and make payments online.

Please use the following instructions to create your account:

• On the Login screen, click sign up
• Use the account number listed on the correspondence mailed to you or call the main office and it will be provided
• Enter your email address (this will be your Username)
• Click sign up
• Go to your email account for the account finalization email
• Click the finalize link in the email
• Create a Password
• Confirm the Password
• Click verify
• Enter your Username and Password to login

log in to your account

While logged into Tenant Web Access, click the tabs at the top of the page to:

• View your open charges
• Make a payment
• Service Issues
• View and add messages to the Message Board
• Manage payment information

If you have any questions about Tenant Web Access, please contact our office at 781.961.4047 or leasing@highlandhouseapartments.com.

*Please note large open balances may be due to HUD payment delay.